Divide your market

Managing a profitable business is all about understanding your customer’s behaviors and needs and providing services or products that rightly fulfil those needs. As an entrepreneur it is important to notice the essence of valued customers and their different types. Having a holistic view of the business objective is important, but knowing your customers and…

Customer Engagement is Key

Getting more customers means getting more business; this in turn increases revenues and profits. All forms of businesses are directly or indirectly dependant on building loyal customers and it is all about how we strategically plan our customer engagement plans. With changing trends and technologies, businesses tend to automate their customer acquisition and retention strategies,…

Try Gamification

We all love playing games. The activity of playing games has been around for quite some time. From simple board games to the early days of electronic video games, such as MARIO or PONG, the desire to achieve pre-determined goals that comes with playing games is programmed in our genes. The drive is the fact…

Top 5 Tips That’ll Help Your Small Business Succeed

There’s no perfect way to make a business; there will always be an element of randomness involved. Sometimes one worker’s procrastination can bring production to a grinding halt, but on the other side of that coin, the grinding halt might lead to a decade of success. There’s no one-size-fits-all approach that will work for every…

The art of Email Nurturing

There are times when we are interested in knowing about a service or a product. We get online or go to a store to shop for more information. We eventually get that information or see the product, but are not ready to buy. We think, we take time and then most of the times, forget…