Enterprise Search is the technology through which information and/or data is retrieved with an organization generally through an intranet platform. The information can be presented in any form or format – such as links, documents, emails or simple data. Enterprise search is a boon to the modern corporate environment as it gives easy access to information, increases business performance and contributes towards optimizing the workplace. The quality of enterprise search results is dependent upon the description of the data by the metadata. The fundamental concept of an enterprise search is very much like that of a web search engine i.e. it indexes data and documents from a variety of sources such as: file systems, intranets, document management systems, e-mail, and databases.
Content Awareness – Push and Pull model
The core functionality of enterprise search depends on content awareness or “content collection”, that uses a push or pull mechanism. In the push model, a source system, more like a master repository of information, is integrated with the search engine in such a way that it connects to it and pushes new information and/or content directly to its APIs. This method is used in the case where real-time indexing is important. In the pull method, the enterprise software gathers or collates content from varied sources using a connector such as a web crawler or a database connector. This connector typically pulls the source with certain intervals to look for new, updated or deleted content, and presents data to the user.
The 3 key benefits of enterprise search:
1. Business Intelligence: Enterprise search is now acting as the bases of business intelligence i.e. data and information is becoming easily accessible and available for better business decisions.
2. Social: With the advent of enterprise search capabilities, social features are also getting more and more important. Enterprise search capabilities are now also providing features for collaboration and knowledge sharing.
3. Big Data: Volume and Variety of the data we have to process also needs a new approach. Enterprise search is contributing towards Big Data tools and constantly feeding information into a larger pool/database. Modern organizations are also tracking data and information related to employee behavior and preferences, with the help of search keywords and criteria.
Enterprise search products that offer an improved user experience and mobility along with the prospect of a low cost of initial entry will continue to be deployed and used strategically. Corporations and active users of search technologies are already seeing evidence from major players, innovators, and relative startups that the information access setting is changing radically to meet business requirements. It is estimated that Enterprise Search industry is growing at 15-20% per year, and will continue to grow. The current state of enterprise search is modular and fragmented. A successful search platform should be coherent and have the ability of represent more mixed data. The convergence of search and text analytics is definitely a corner stone for next-generation (enterprise) search engines.
So the future of enterprise search is changing dramatically and the technology is here to stay!