There are times when we are interested in knowing about a service or a product. We get online or go to a store to shop for more information. We eventually get that information or see the product, but are not ready to buy. We think, we take time and then most of the times, forget about it!
Email nurturing is a way to connect with your current and prospective customers. It is like staying in touch with potential leads that are not quite ready to buy. According to a recent survey almost 75 per cent on inbound leads are not ready to make a buying decision. They need time to judge and understand your business or product.
Online marketing is incomplete without appropriate email nurturing campaigns. The reality is that “conversion” is not a quick event. It takes planned and tactical nurturing. No matter how great your service or product is, it is important to recognize the importance of email nurturing.
1. Emails that introduce educate and get you connected: This is one of the most important formats, as you just have one chance to actually catch the attention of your lead. Introducing & educating your prospects is a vital step in closing a sale. It is important to display your value, and tell them about the things they want to know based on their on- and off-site behaviors. Invite them to subscribe to your blog, connect on LinkedIn, follow each other on Twitter etc. The more ways, through which you and your prospect are connected, the better chance you have of closing the sale.
2. Emails that help them improve: Everyone is looking for things that make them better, as a business person, as an employee and also as an individual. It is important to send emails that target these personal choices and goals. Free offers are a great way to promote your brand and help prospects improve. Asserting yourself as someone who can make their lives better makes you their ally and helps establish the trust you need to turn them into a customer.
3. Emails that remind and re-engage: This is by far the most important of them all! It is more like, “out of site, out of mind”. If prospects have fallen off the radar send them something to re-engage them with your company such as a feedback or a survey. Worst case scenario: your prospect either doesn’t respond or opts out of your emails. That way you actually weed out the ones that are actually interested in your offerings.
In the digital marketing world, PPC, SEO and email nurturing go hand in hand. In fact, emails are the most important and effective nurturing mechanism by far. Emails help leads get more information to make better decisions and they need to be nurtured after the initial point of contact to eventually increase the conversion rate.